We are the hospitality
experts in.

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Hospitality Mavens - Hospitality Marketing Experts

Matt • Managing Director

Nicole • Account Director

Abbey • Account Manager

Karen • Account Manager

Lucas • Marketing Consultant

Skye • Digital Marketing Manager

Adam • Senior Marketing Analyst

Ben • Marketing Analyst

Zoe • Marketing Analyst

Eugene • Account Coordinator

Raph • Graphic Designer

Charlotte • Marketing Coordinator

Livi • Marketing Coordinator

Sofia • Marketing Analyst

Matt • Managing Director

Nicole • Account Director

Abbey • Account Manager

Karen • Account Manager

Lucas • Marketing Consultant

Skye • Digital Marketing Manager

Adam • Senior Marketing Analyst

Ben • Marketing Analyst

Zoe • Marketing Analyst

Eugene • Account Coordinator

Raph • Graphic Designer

Charlotte • Marketing Coordinator

Livi • Marketing Coordinator

Sofia • Marketing Analyst

start with a goal.

Develop My Strategy

Marketing Planning

A strategic roadmap tailored to your goals.

Membership Profiling

We analyze members to reveal insights for targeted, effective engagement.

Focus Groups & Surveys

Acquire direct feedback and valuable insights from your members.

Focus Groups & Surveys

Acquire direct feedback and valuable insights from your members.

Award Submissions

With our industry expertise and proven track record, we’ll help to tell your story.

Staff Training

Equip your team with the skills and knowledge to drive operational success.

Loyalty Program Reviews

Does your loyalty program drive weekly visits? Our specialists review and optimize it to boost member engagement and revenue.

Loyalty Program Reviews

Does your loyalty program drive weekly visits? Our specialists review and optimize it to boost member engagement and revenue.

Marketing Calendar Creation

A structured marketing calendar will help your team (and ours) plan, organise, and execute campaigns efficiently.

Direct Marketing

Reach your members directly with strategic and data-driven targeted messages that drive member foot traffic, visitation and card usage.

Analysis & Reporting

Gain valuable insights through clear, comprehensive reports that inform decisions, track performance, and optimise future strategies.

Promotion Development

Drive results with our engaging and effective promotion, designed to increase member revenue and visitation, as well as attract new members.

Digital Marketing Strategy

Let us paint you a roadmap to navigating the overwhelming world of digital marketing.

Website Design

Visually appealing, user-friendly, and powerful website that engage visitors and drive conversions.

Reputation Management

Protect and enhance your brand through reputation management that builds trust, addresses feedback, and strengthens your public image.

CRM Development

Convert potential customers into visitors, and visitors into members with CRM development.

Reputation Management

Protect and enhance your brand through reputation management that builds trust, addresses feedback, and strengthens your public image.

Social Media Marketing

Build connections, foster relationships and boost engagement.

Content Production

Tell your story through high quality, compelling content.

Digital Advertising

Reach new audiences with campaigns that drive traffic, leads and conversions.

Leverage First-Party Data

Target your most valuable members while also attracting and converting new members.

Leverage First-Party Data

Target your most valuable members while also attracting and converting new members.

What makes us different.

We are Mavens

We are experts in the club industry—it’s in our name! Unlike traditional marketing agencies, we specialize in strategies tailored to the unique challenges and opportunities within the hospitality and club sector.

We know data

Data drives everything we do. From strategic planning to promotions, loyalty programs, and digital marketing, we leverage data to measure performance and maximize results.

We find the why

We take a data-driven approach to uncover meaningful insights, ensuring we deeply understand your business, audience, and challenges. By identifying the root causes—not just the symptoms—we craft solutions that drive real, lasting impact.

We measure results

Marketing should be an investment that delivers returns. Our ROI-driven approach ensures that every initiative is measurable, empowering your team through knowledge, training, and in-house capability building.

We foster partnerships

We don’t just work for you—we work with you. As an extension of your team, we build meaningful, long-term partnerships that foster connection, collaboration, and shared success.

We lead the way

Innovation is in our DNA. We push boundaries, embrace creativity, and continuously evolve to keep you ahead of the competition. With bold ideas and fearless execution, we help you set the standard in your industry.

We are Mavens

We know data

Data drives everything we do. From strategic planning to promotions, loyalty programs, and digital marketing, we leverage data to measure performance and maximize results.

We find the why

We measure results

We foster partnerships

We don’t just work for you—we work with you. As an extension of your team, we build meaningful, long-term partnerships that foster connection, collaboration, and shared success.

We lead the way

Are you ready?

Do you…

…want a strategic marketing plan that drives long-term growth and revenue?

Are you…

…looking to optimize your loyalty programs, membership profiling, and promotions to increase retention and revenue?

Would you…

…benefit from deeper insights into your customers through data analysis, surveys, and reporting to refine your marketing efforts?

Are you…

…ready to enhance your online presence with a strong digital marketing strategy, social media engagement, and a high-converting website?

Do you…

…want to maximize brand trust and visibility through reputation management, targeted advertising, and compelling content?

If you answered is YES, it’s about time we talk!

Are you ready?

Do you…

…want a strategic marketing plan that drives long-term growth and guest engagement?

Are you…

…looking to optimize your loyalty programs, membership profiling, and promotions to increase retention and revenue?

Would you…

…benefit from deeper insights into your customers through data analysis, surveys, and reporting to refine your marketing efforts?

Are you…

…ready to enhance your online presence with a strong digital marketing strategy, social media engagement, and a high-converting website?

Do you…

…want to maximize brand trust and visibility through reputation management, targeted advertising, and compelling content?

If you answered is YES, it’s about time we talk.

Are you ready?

Do you…

…want a strategic marketing plan that drives long-term growth and guest engagement?

Are you…

…looking to optimize your loyalty programs, membership profiling, and promotions to increase retention and revenue?

Would you…

…benefit from deeper insights into your customers through data analysis, surveys, and reporting to refine your marketing efforts?

Are you…

…ready to enhance your online presence with a strong digital marketing strategy, social media engagement, and a high-converting website?

Do you…

…want to maximize brand trust and visibility through reputation management, targeted advertising, and compelling content?

If you answered is YES, it’s about time we talk.

How we work with you.

Our streamlined onboarding process ensures complete clarity, eliminating any guesswork so you know exactly what to expect.

Understanding Your Business Inside and Out

We take the time to truly understand your business, your challenges, and your opportunities. Through in-depth consultations, industry research, and competitor analysis, we identify key areas for growth and uncover a strategy that will drive results.

Your Roadmap to Success

We then create an in-depth strategy tailored to your goals, outlining exactly what we’ll do, how we’ll do it, and how each initiative will contribute to your success. Whether it’s digital marketing, promotions, loyalty programs, or data-driven campaigns, every element of your plan is designed to deliver impact.

Bringing Your Vision to Life

Our team of specialists are hands-on doers, passionate about the details and dedicated to getting things done. We dive deep into the work, managing everything from start to finish, or we’ll provide training for your team to execute the strategy in-house.

Data-Driven Decisions for Maximum Impact

Transparency is at the core of how we work. We provide detailed, data-driven reports, so you always know what’s working and what’s not. If something isn’t delivering the right results, we won’t continue just for the sake of it. We adapt, refine, and pivot strategies to ensure your investment delivers maximum returns.